Terms & conditions
Pricing policy
All prices are subject to change at any time.
Invoice policy
All invoice payments are due upon receipt. All unpaid invoices are subject to a (5%) interest fee per additional month unpaid after the due date.
Inventory policy
While we do our best to maintain an accurate inventory at all times, our nursery stock is subject to change daily. We recommend phoning ahead of time to confirm inventory counts if you require specific materials.
Holds policy
All items remain the property of Bow Point Nursery until paid in full. Upon request, Bow Point Nursery will hold items until the end of the day. If hold items are not picked up by end of day they will be returned to the sales floor.
Returns:
We will consider plant returns on a case by case basis. Plants must be in their original condition and suitable for resale. If the return requires a financial transaction to occur, we will charge a 5% administration fee.
Transplant Shock
You should expect your plant will undergo transplant shock after it is planted. This could look like wilting or drooping leaves, stems or blooms, or even lost leaves or blooms. If properly planted, the plant will have had its exterior roots cut to prevent future girdling problems. The tiny root hairs that feed the plant are damaged during this procedure and need to be repaired by the plant. This takes time, and it is critical to ensure the plant is properly watered during this time of adjustment.
Watering Guidelines
Most plants fail due to improper watering. It takes several years for a plant to grow sufficient roots and become established, and attention to the watering needs of your plant is critical during this time. Watering guidelines vary from site to site and are based on the needs of the plant, soil conditions, mulch conditions , and exposure to sun , wind and precipitation. You should check your new plantings daily for the first few weeks. Pull back the mulch, poke your finger into the soil, and if the soil is dry, please water your plant. If the soil is moist, tuck it back in and revisit another day. Over time, the frequency of checking can be reduced as the plant becomes established. At a minimum, check your plants at least bi-weekly after the initial intense checking period and water accordingly during the first season, especially if precipitation is infrequent. Don't forget about them in year 2 and onward, they still may need frequent watering until established.
Planting Tips
1. Dig your hole 1.5 to 2 times the diameter of the container. Dig the same depth as the medium in the container. Place the container and plant in the hole to make sure the hole is the proper depth.
2. Place the plant on its side by the hole. Gently pull the plant out of the container and place it in the hole. Make sure the entire container media is placed around the roots. Do not tease the roots if you are planting Bow Point stock (planting media is a mixture of sawdust and compost). If you are planting items with the typical peat based potting mix, you must tease the roots to prevent girdling in the future.
3. Backfill the hole with fine soil, mixed with 50% compost. Pack gently over the roots. Water when the hole is filled.
4. Finish backfilling up to the crown of the plant. It is critical not to bury too deep – just to the crown of the tree or to the base of the shrub.
5. Water again. Let the water drain. There should be a bit of a well around your newly installed plant.
6. Mulch. Place mulch 1/2 – 1 inch thick around the base of the plant without touching the stem, and increase the depth as you move out from the plant. At approx. 6 to 12 inches away, the mulch should be 3-4 inches deep. Any less, it is not as effective, any more is a waste.
7. Stake all trees with large canopies. Stakes should remain in place for 2-3 years. See next page for tips on planting vines and trees in baskets.
Planting Vines
Remove the staples from the side of the pot if planting vines. Gently remove the plant and stake from the container and plant as described below. Offer additional support if the plant is taller than the stake, being careful not to damage the delicate stems. Affix the stems to the support with ties; do not force them to wrap around a support.
Planting Baskets
Baskets are very heavy and need 3 people to plant properly. Move the tree by gripping the metal basket, and refrain from handling the trunk too much. Dig the hole fully to the depth of the basket and 2 times the diameter of the basket. Manoeuver the tree into the hole, and position it vertically. Add some soil to the hole for stability and cut away as much of the metal basket, twine and burlap as possible. Failing to do so will result in girdling of the tree later which could lead to premature death. Backfill the hole and water when the hole is filled. Stake all trees with large canopies.